Visitor Policy

At Ray County Hospital and Healthcare, the well-being of our patients and team members is our highest priority, and we know that staying connected to loved ones is a meaningful part of healing. We welcome visitors and are committed to supporting that connection in a safe, respectful environment.

We follow the No Patient Left Alone Act, which includes the Compassionate Care Visitation Act and the Essential Caregiver Program Act. Patients have the right to visitors of their choosing. In some situations, visitation may need to be limited or adjusted to protect the health and safety of our patients and staff.

 

General Visiting Hours

Visitors are welcome daily from 8:00 AM – 8:00 PM.

Please check in at the main entrance and follow all posted signage upon arrival.

All visitors are asked to:

  • Perform hand hygiene upon entering and exiting
  • Follow any posted infection prevention precautions (such as masking or isolation protocols)
  • Maintain a quiet, respectful environment
  • Refrain from visiting if you have a fever, sore throat, vomiting, or diarrhea

 

Visitors are expected to respect patient privacy and confidentiality at all times. Photography, video recording, and social media posting are not permitted without patient consent.

 

Number of Visitors

Groups larger than four people may be accommodated in coordination with nursing staff, based on patient condition and available space

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Specialty Areas

Emergency Department Due to limited space, one visitor per patient is permitted. Visitors may be asked to step out during procedures or emergencies.

Inpatient Unit (Medical/Surgical) Flexible visitation is available based on patient condition. One designated support person may be permitted to stay overnight when appropriate.

Surgery & Procedural Areas Visitors may wait in designated waiting areas. The care team will provide updates as they become available.

Outpatient Clinic Due to limited space, one visitor per patient is permitted. Visitors may be asked to step out during procedures or patient interviews.

 

Children as Visitors

Children are welcome and must be supervised at all times by a responsible adult — not the patient. Please note that children are not permitted to visit patients under strict isolation precautions.

 

Safety & Security

We ask all visitors to follow hospital policies and the directions of our staff. Disruptive behavior will result in removal from the facility. Weapons, alcohol, and illegal substances are strictly prohibited on our premises.